Replacement Service Policy
You can require replacement service within seven days in follows condition:
1. The model or appearance of the product is found to be incorrect with you purchased;
2. The product cannot properly function under the instruction or the guidance of the technician or is malfunctioning due to non-artificial reasons without being used;
3. There are obvious manufacturing defects on product when the product is checked;
4. The product does not match the original description of the product in one or more significant respects;
Replacement Service will not be provided :
1. The refund was requested beyond 7 days of purchase;
2. Legal proof-of-purchase or receipts are unable to provide;
3. The returned product is incomplete, or the product is artificially damaged, which affects the secondary sales;
4. The products are damaged by force majeure, including fire hazard, flood, lightning stroke, traffic accident and so on.
Repair Service Policy
You can request Repair Service :
1. Within one year from the date of purchase, the product is malfunctioning due to non-artificial reasons;
2. Damage not caused by unauthorized disassembly, modification, installation or other human factors;
3. You need to provide a valid proof-of-purchase, receipt or order number;
7Ryms reserves the right to refuse the repair service or charge for maintenance in follows condition:
1. The buyer is unable to provide legitimate receipt or invoices or the warranty card had already expired;
2. Damage caused by improper installation and incorrect use or operation not in accordance with the official instruction or manual;
3. Damage caused by a non-authorized service provider;
4. The products is damaged by force majeure, including fire hazard, flood, lightning stroke, traffic accident and so on;
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Contact Us
Shenzhen Errun Electronics Technology Co., Ltd.
Factory Address:
6th Floor, Building 29, Dongshen Road No. 179, Fenggang Town,
Dongguan, China
Company Address：
16th Floor, Innovation Center, Ronghu Plaza, NO.408, Pingji Avenue,
Pinghu Street, Longgang District, Shenzhen City,Guang'dong Province,
China
E-mail:
Business Cooperation: sales@7ryms.com
After-sales support: support@7ryms.com
Marketing Cooperation: marketing@7ryms.com
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Skype: 15818626097 (7Ryms)
Tel: 400-8303-981
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