Replacement Service Policy
You can require replacement service within seven days in follows condition:
1. The model or appearance of the product is found to be incorrect with you purchased;
2. The product cannot properly function under the instruction or the guidance of the technician or is malfunctioning due to non-artificial reasons without being used;
3. There are obvious manufacturing defects on product when the product is checked;
4. The product does not match the original description of the product in one or more significant respects;
Replacement Service will not be provided :
1. The refund was requested beyond 7 days of purchase;
2. Legal proof-of-purchase or receipts are unable to provide;
3. The returned product is incomplete, or the product is artificially damaged, which affects the secondary sales;
4. The products are damaged by force majeure, including fire hazard, flood, lightning stroke, traffic accident and so on.
Repair Service Policy
You can request Repair Service :
1. Within one year from the date of purchase, the product is malfunctioning due to non-artificial reasons;
2. Damage not caused by unauthorized disassembly, modification, installation or other human factors;
3. You need to provide a valid proof-of-purchase, receipt or order number;
7Ryms reserves the right to refuse the repair service or charge for maintenance in follows condition:
1. The buyer is unable to provide legitimate receipt or invoices or the warranty card had already expired;
2. Damage caused by improper installation and incorrect use or operation not in accordance with the official instruction or manual;
3. Damage caused by a non-authorized service provider;
4. The products is damaged by force majeure, including fire hazard, flood, lightning stroke, traffic accident and so on;
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Shenzhen Errun Electronic Technology Co., Ltd.
3th Floor, Building B, Shanhai Business Center, NO.167
Pingxin North Road, Long'gang District, Shenzhen,
Guangdong
E-mail:
Business Cooperation: sales@7ryms.com
After-sales support: support@7ryms.com
Skype: 15818626097 (7Ryms)
Tel: 400-8303-981
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